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Global Business Services & Outsourcing Partner

Scalable Outsourcing, Analytics & CX Solutions, Built to Drive Performance and Growth

CONTACT CENTER & BPO SERVICES

End-to-end contact center and back-office outsourcing delivering consistent, high-quality customer interactions across voice and digital channels

HR & TALENT SOLUTIONS

HR outsourcing, payroll, compliance, and talent acquisition as a service for fast-growing businesses.

BUSINESS INTELLIGENCE & DATA ANALYTICS

Interactive dashboards, performance reporting, and predictive analytics that transform operational data into actionable business insights

ABOUT WAFRAH GBS

Wafrah GBS is a global business services provider delivering scalable outsourcing, analytics, and operational support solutions to growing and enterprise organizations.

We operate as an extension of our clients’ teams — combining skilled talent, proven delivery models, and data-driven performance management to ensure consistent results, cost efficiency, and long-term value.

With delivery capabilities in Egypt and the region, we help businesses scale faster while maintaining quality, control, and transparency

How We Help You Scale
 

Discover & Align

We understand your business goals, challenges, and service expectations

Build & Deploy

We assemble dedicated teams, tools, and processes aligned to your brand

Operate & Optimize

Daily service delivery with governance, QA, and performance tracking.

Measure & Improve

Dashboards, insights, and continuous improvement for measurable outcomes

Who Do We Work With 

  • Growth-stage companies

  • Retail & e-commerce businesses

  • Technology & SaaS firms

  • Healthcare & service providers

  • Food & beverage operators

  • Regional and international organizations

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